NEW QUESTION NO: 20
If you choose to erase security settings to set them back to default, which three passwords will you be prompted to change? (Choose three.)
A. Voicemail Pro Password
B. User Password
C. Security Password
D. System Password
E. Administrator Password
Answer: C,D,E

NEW QUESTION NO: 21
Which Voicemail Pro feature has a web interface to retrieve information left by the caller?
A. Auto Attendant
B. Campaign
C. Looped Announcement
D. Voicemail Collect
E. Avaya Contact Recorder
Answer: E

NEW QUESTION NO: 22
When a company's internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi-Fi connection?
A. With the FQDN and port forwarding router the Internet DNS can work.
B. DHCP will redirect the registration.
C. The client must use the cellular network.
D. The Internet router/firewall will proxy the IP Office IP address.
Answer: C

NEW QUESTION NO: 23
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. Debug Manager on DTE port
B. SSA Snapshot
C. Debug View with default filters
D. System Monitor with ISDN L3 filter options enabled.
Answer: D

NEW QUESTION NO: 24
A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.
How would you recommend the users do this?
A. Copy and paste all contacts from Outlook in their personal directory.
B. Import the Outlook contacts using a .csv format.
C. Inform the customer this is not recommended.
D. Add each Outlook contact individually into the personal directory.
Answer: B

NEW QUESTION NO: 25
Which two licenses are required for Avaya Communicator? (Choose two.)
A. Power User
B. Basic User
C. Receptionist
D. Remote Worker
E. Office Worker
Answer: A,E
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/101005862

NEW QUESTION NO: 26
Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)
A. user profiles set to Virtual
B. advanced System license
C. endpoint license
D. user profile set to Teleworker
E. user and SIP extension in IP Office
Answer: C,E
Explanation/Reference:
References:
http://www.patton.com/files/support/kb/Avaya_IP_Office.pdf

NEW QUESTION NO: 27
Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A. IP Office Manager
B. System Status Application
C. one-X Portal
D. one-X Portal for IP Office
E. VoiceMail Pro Client
Answer: A,B

NEW QUESTION NO: 28
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
A. IP Office Server Edition can be upgraded to the Select version.
B. IP Office Server Edition must have the least one expansion system to support SIP trunks.
C. IP Office Server Edition requires a primary and secondary server.
D. IP Office Server Edition Non-Select can be expanded to support 2000 users.
E. IP Office Server Edition is a software-based solution.
Answer: A,B,D

NEW QUESTION NO: 29
A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose two.)
A. Use SSA.
B. Examine the IP Telephone VoIP settings.
C. Use debug view.
D. Use Wireshark.
E. Enable RTCP monitoring.
Answer: A,E

NEW QUESTION NO: 30
A customer has requested that all users should be prevented from dialing international numbers.
Which way is the quickest and easiest way to achieve this using Short Codes?
A. Apply the short code to all external lines.
B. Apply the short code to each user individually.
C. Apply the short code to the ARS table.
D. Apply the short code to a user right.
Answer: C

NEW QUESTION NO: 31
A customer's main number is routed to the destination VM:Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
A. Voicemail Pro Modules
B. Hunt Groups
C. Users
D. Auto Attendant menu
Answer: A

NEW QUESTION NO: 32
There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email.
Which application has the ability to create notification of an alarm via email?
A. System Status Application
B. Manager Application
C. Monitor Application
D. Web Manager Application
Answer: B

NEW QUESTION NO: 33
In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?
A. Voicemail Pro/Lite is selected in the IP Office.
B. An Essential Edition is included in the IP Office.
C. The IP Office system is a Server Edition.
D. Voicemail Pro is running on a Linux machine.
Answer: A

NEW QUESTION NO: 34
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?
A. Only CCR as it is not supported in 9.0 or higher.
B. Only one-X Portal as it is supported in 9.0 or higher.
C. All of them as 9.1 does not support any of the application.
D. None, all applications can be upgraded to 9.0 or higher.
Answer: A
Explanation/Reference:
References:
http://www.digitcom.ca/blog/Avaya-IP-Office-R9.1-The-IP-Office-is-All-Grown-Up.html

NEW QUESTION NO: 35
Session Border Control is a key component for QoS, security and routing, for a customer using which two components? (Choose two.)
A. Analogue devices
B. Remote Workers
C. Dect Users
D. PRI-Trunk
E. SIP-Trunk
Answer: B,E
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/100177106

NEW QUESTION NO: 36
Which two methods are used to send voicemails to email with the Voicemail Pro? (Choose two.)
A. Outlook
B. MAPI
C. SNMP
D. SMTP
E. TAPI
Answer: B,D
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 57

NEW QUESTION NO: 37
Which application is used to access the IP Office Security Settings?
A. Web Manager Application
B. System Status Application
C. Monitor Application
D. Manager Application
Answer: D
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/100119917

NEW QUESTION NO: 38
Before attempting to connect an IP Office to a one-X Portal server, what must be checked?
A. Time Profiles
B. Hunt Group Settings
C. User Rights
D. Security Settings
Answer: D
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/101028405 Page: 21

NEW QUESTION NO: 39
When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.
Which voicemail action type is needed to configure this?
A. Configuration Action
B. Database Action
C. Miscellaneous Action
D. Condition Action
Answer: B

NEW QUESTION NO: 40
For trunks with a combo card, which two types of cards could be present? (Choose two.)
A. BRI
B. E&M
C. SIP
D. Analog
E. PRI
Answer: A,D
Explanation/Reference:
References:
https://downloads.avaya.com/css/P8/documents/100075176

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