NEW QUESTION NO: 20
A printer technician is sent to work on a fuser in a laser printer that is not adhering toner properly to the paper. While onsite Joe, an end user, reports that he has been having frequent paper jams as well. Which of the following would be the BEST course of action to repair the printer?
A. Install a manufacturer recommended maintenance kit
B. Install the fuser and also replace the high voltage power supply
C. Install the fuser as the paper jams were probably also caused by the defective fuser
D. Install the fuser, replace the toner cartridge, and replace the pickup and separation rollers
Answer: A

NEW QUESTION NO: 21
A technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?
A. RAID 0
B. RAID 1
C. RAID 3
D. RAID 5
Answer: B
Explanation/Reference:
Explanation:

NEW QUESTION NO: 22
A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The technician sees that the monitor has two types of inputs, VGA is currently in use, and the HDMI cable is not. The technician powers down the system and switches from using the VGA cable to the HDMI cable and the issue is resolved. Which of the following was MOST likely the issue?
A. The video card drivers were out of date.
B. The PC was originally configured to output to HDMI.
C. One of the pins on the VGA cable was damaged.
D. The monitor did not natively support VGA input.
Answer: C

NEW QUESTION NO: 23
A user is on a business trip with a company issued Windows 7 laptop and is unable to connect to corporate WLAN. To temporarily reconfigure the settings, which of the following must the technician must access?
A. Start/Control Panel/Network and Sharing Center/Change Adapter Settings/Wireless Network Connection Properties
B. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Profile Types
C. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Add/Create an ad hoc network
D. Start/Control Panel/Network and Sharing Center/Manage Wireless Networks/Add/Manually create a network profile
Answer: A
Explanation/Reference:
Explanation:

NEW QUESTION NO: 24
DRAG DROP
Drag and drop each component onto the labeled areas to label the parts of the motherboard.
Select and Place:

Answer: 

Explanation/Reference:
Explanation:
A - Memory Module Connectors (1, 2, 3, 4)
B - Main Power Connector
C - Floppy drive connector (FLOPPY)
D - PCI Express x16 card connector
E - IDE Drive Connector
F - Front Panel I/O Connector
G - SATA Connector
H - CMOS Battery
I - PCI Card Connector
J - PCI Express x4 connector
K - PCI Express x1 card connector
L - Fan Connector (CPU FAN)
M - CPU Socket
N - USB Connector
O - Processor Power Connector
You need to know about Motherboard, see detail from
http://www.computerhope.com/jargon/m/mothboar.htm
or
http://www.build-your-own-computer.net/motherboard-diagram.html


NEW QUESTION NO: 25
Which of the following helps law enforcement show accountability for evidence as it was gathered?
A. Chain of custody
B. Court subpoena
C. Drive hashing
D. Drive image creation
Answer: A

NEW QUESTION NO: 26
A technician, Anne, notices there are no hardware volume control buttons on the new laptops that were ordered. Which of the following would control the volume on the laptop?
A. Software only
B. Function keys
C. WiFi switch
D. Bluetooth
Answer: B

NEW QUESTION NO: 27
A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?
A. The technician is connecting the phone to the wrong type of port
B. The firewall on the network is blocking access to the DHCP server
C. The network switch does not support PoE
D. The Ethernet cable is the wrong type
Answer: C

NEW QUESTION NO: 28
A user wants to connect a laptop to the office LAN, charge the battery, and have a dual screen setup.
Which of the following would BEST solve this user's requirements?
A. Digitizer
B. Thunderbolt
C. Docking station
D. Desktop mode
Answer: C
Explanation/Reference:
Explanation:

NEW QUESTION NO: 29
SIMULATION
Ann, a local librarian, has had a previously used wireless access point donated to her. She has instructed you to configure this new wireless access point for her public library. Ann plans to allow anyone to connect to the access point without having to ask her configuration information. Additionally, Ann knows that her neighbors have wireless networks and wants to ensure that her network does not interfered with the other networks. Ann has provided you with the following information.
Wireless Name: Library
New Router Password: Secure$1
Instructions: Select the Public Library in the diagram to configure the wireless network. Once the wireless network tabs are configured, select the save button. When you have completed simulation, please select the Done button to submit.




Answer: 
Make the changes as shown below
Explanation/Reference:

Turn off MAC filtering:

Change the router password:


NEW QUESTION NO: 30
A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the following wiring connectors should the technician use when terminating the cable?
A. ST
B. RJ-45
C. F-connector
D. BNC
E. RJ-12
Answer: B